KARGUO DATA USE, MARKETING, ANALYTICS & INFORMATION SHARING AGREEMENT

Last Updated: [1/6/2026]

This Data Use, Marketing, Analytics, and Information Sharing Agreement (the “Agreement”) is entered into between Karguo Inc. (“Karguo”, “we”, “us”, “our”) and the subscribing or purchasing entity (“Customer”, “Subscriber”, “you”).

This Agreement governs the collection, processing, analysis, use, disclosure, sharing, and commercialization of data generated through your use of Karguo services, including but not limited to the Karguo GO subscription program, the Karguo website, ordering platforms, communication channels, and all related services (collectively, the “Services”).

By checking the acceptance box, creating an account, placing an order, or subscribing to Karguo GO, you expressly acknowledge and agree to all terms set forth herein.

1. PURPOSE AND SCOPE

1.1 The purpose of this Agreement is to define the rights of Karguo to collect, use, analyze, monetize, share, store, and exploit data generated directly or indirectly through the Customer’s interaction with the Services.

1.2 This Agreement applies to all data, whether collected automatically, manually, directly, indirectly, observed, inferred, derived, aggregated, anonymized, or pseudonymized.

1.3 This Agreement is separate from, and complementary to, Karguo’s Terms and Conditions of Service.

2. TYPES OF DATA COLLECTED

2.1 Business Identification Data

• Legal business name
• Trade name
• Business registration numbers
• Contact information
• Billing and shipping addresses

2.2 Account and User Data

• User names and roles
• Login credentials (hashed)
• Access logs
• User permissions

2.3 Transactional and Financial Data

• Orders, invoices, subscriptions
• Purchase frequency and volume
• Pricing tiers
• Payment methods (tokenized)

2.4 Behavioral and Usage Data

• Browsing behavior
• Click paths
• Time spent on pages
• Product views and comparisons

2.5 Marketing and Communication Data

• Email engagement
• SMS responses
• Call recordings
• Chat transcripts

2.6 Derived, Inferred, and Analytical Data

• Purchasing habits
• Consumption forecasts
• Demand patterns
• Business profiling

3. DATA COLLECTION METHODS

3.1 Data may be collected through:

• Website cookies and tracking technologies
• CRM and ERP systems
• Telephone systems
• Email and messaging platforms
• Third-party integrations

3.2 The Customer expressly consents to the use of cookies, pixels, tracking tools, and similar technologies.

4. DATA USAGE RIGHTS GRANTED TO KARGUO

4.1 The Customer grants Karguo a perpetual, irrevocable, worldwide, royalty-free, sublicensable right to:

• Collect
• Store
• Analyze
• Modify
• Aggregate
• Anonymize
• Monetize
• Commercialize
• Share
• License

all data related to the Customer and its use of the Services.

4.2 These rights survive termination of any subscription or service.

5. MARKETING, ADVERTISING, AND PROMOTIONAL COMMUNICATIONS

5.1 The Customer expressly authorizes Karguo to send:

• Promotional emails
• SMS campaigns
• Automated calls
• Retargeting advertisements
• Personalized offers

5.2 Marketing may be based on:

• Purchase history
• Behavioral analysis
• Predictive analytics

5.3 The Customer waives any claim related to marketing fatigue or frequency.

6. DATA SHARING AND DISCLOSURE

6.1 Karguo may share data with:

• Affiliates and subsidiaries
• Logistics partners
• Suppliers and manufacturers
• Marketing agencies
• Technology vendors
• Analytics providers
• Financial institutions

6.2 Data may be shared across jurisdictions.

6.3 The Customer consents to international data transfers.

7. DATA COMMERCIALIZATION AND BUSINESS INTELLIGENCE

7.1 Karguo may use aggregated or anonymized data for:

• Market research
• Industry reports
• Pricing intelligence
• Product development

7.2 No compensation is owed to the Customer for such use.

8. CUSTOMER CONSENT AND WAIVER

8.1 The Customer expressly waives any claim related to data ownership once collected by Karguo.

8.2 The Customer acknowledges that data insights may benefit competitors.

9. DATA RETENTION

9.1 Data may be retained indefinitely unless legally required otherwise.

10. SECURITY DISCLAIMER

10.1 Karguo implements reasonable safeguards but does not guarantee absolute security.

10.2 The Customer assumes risk related to data breaches beyond Karguo’s reasonable control.

11. REGULATORY COMPLIANCE

11.1 The Customer is responsible for ensuring its own compliance obligations.

12. LIMITATION OF LIABILITY

12.1 Karguo shall not be liable for indirect or consequential damages arising from data usage.

13. INDEMNIFICATION

13.1 The Customer shall indemnify Karguo against claims related to data usage.

14. GOVERNING LAW

14.1 This Agreement is governed by the laws of Québec and Canada.

15. ENTIRE AGREEMENT

15.1 This Agreement constitutes the entire agreement regarding data usage.

16. ACCEPTANCE

BY CHECKING THE ACCEPTANCE BOX, THE CUSTOMER CONFIRMS ITS FULL, INFORMED, AND VOLUNTARY CONSENT TO THIS AGREEMENT.