Privacy Policy

1. Information We Collect

• Information you provide: name, email, phone, billing/shipping address, payment details, account credentials, reviews.
• Automatically collected information: IP address, browser type, device identifiers, browsing activity, cookies.
• Third-party sources: shipping providers, analytics, and payment processors.

2. How We Use Your Information

We process personal data to:

• Complete transactions and deliver products.
• Provide customer support and order updates.
• Improve and personalize the site experience.
• Send promotional materials with your consent.
• Comply with legal obligations and protect against fraud.

3. Sharing of Information

We may share information with:

• Service providers: shipping companies, payment processors, IT support.
• Business partners: vendors and suppliers.
• Legal authorities: if required by law or to protect our rights. Karguo does not sell your personal data to third parties for marketing purposes.

4. Cookies & Tracking

Karguo uses cookies and similar technologies to:

• Recognize users and devices.
• Improve website performance and security.
• Personalize recommendations and ads. Users may adjust cookie preferences through their browser or our cookie banner.

5. Data Security

We implement industry-standard measures, including encryption and access controls, to protect your information. Payment details are handled by PCI-compliant processors.

6. Data Retention

Personal data is retained only as long as necessary for the purposes stated in this Policy or as required by law. When no longer needed, data will be securely deleted or anonymized.

7. Your Rights

Depending on applicable law, you may:

• Access, correct, or delete your personal information.
• Request data portability.
• Opt out of marketing communications.
• Withdraw consent for certain processing activities. Requests may be submitted to privacy@karguo.ca.

8. Children’s Privacy

Karguo.ca is not intended for children under 18. We do not knowingly collect personal information from minors.

9. International Transfers

Personal data may be transferred and stored outside of Canada. Karguo ensures appropriate safeguards are in place when data is transferred internationally.

10. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Material updates may also be sent by email.

11. Contact

For questions about this Privacy Policy, contact:
Privacy Office – Karguo Inc.
Email: info@karguo.ca